Last updated: May 2025
1. Information We Collect
When you use RankUpTogether, we collect information you provide directly, such as your username,
profile photo, selected games, ranks, and roles. We also collect usage data including swipe
activity, match history, and chat interactions to improve the service.
2. How We Use
Your Information
We use your data to provide and improve our matchmaking features, enable real-time chat and lobby
systems, personalize your experience based on your game preferences and rank, and send optional
notifications about matches and tournaments.
3. Data Storage &
Security
Your data is stored securely using Google Firebase (Firestore & Authentication). We implement
industry-standard security measures to protect your information. However, no method of transmission
over the internet is 100% secure.
4. Third-Party
Services
RankUpTogether uses Firebase (Google) for authentication and database services, and may use
third-party advertising networks for optional rewarded ads. These services have their own privacy
policies which we encourage you to review.
5. Data Sharing
We do not sell your personal data to third parties. Your public profile (username, games, rank) is
visible to other users of the platform as part of the matchmaking experience. Private messages are
only visible to conversation participants.
6. Account
Deletion
You may request deletion of your account and all associated data at any time through the app
settings. Upon deletion, your profile, matches, and chat history will be permanently removed from
our systems within 30 days.
7. Children's
Privacy
RankUpTogether is not intended for children under the age of 13. We do not knowingly collect personal
information from children under 13. If we become aware of such data, we will take steps to delete it
promptly.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@rankuptogether.com